Privacy Policy for GigFinds

Last Updated: [NOV 2025]

GigFinds ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, https://gigfinds.com/ (the "Platform"), in compliance with the Kenya Data Protection Act, 2019 (DPA).

1. Information We Collect

We collect personal information that you provide directly to us when you register as a Professional or use our Platform.

• For Professionals: We collect your name, username, email, phone number, location, bio, profile photo, and pricing information (rate and basis).
• For All Users: We may collect non-personal information automatically, such as your IP address, browser type, and device information through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect for the following limited purposes, based on your consent and our legitimate interest in operating the Platform:

• To Provide the Service (Our Core Function): To create and display your public Professional profile on the Platform.
• To Facilitate Contact: To allow Clients to contact you via the phone number you provide (e.g., "Call" and "WhatsApp" buttons).
• To Operate the Platform: To process your activation payment, authenticate your login, and secure your account.
• To Communicate With You: To send you password resets, transaction confirmations, and important updates about our policies via support@gigfinds.com.

We will not sell, rent, lease, or share your personal information (like your email) with third-party marketers.

3. How We Share Your Information

Your information is shared in the following ways:

• With the Public (Clients): Your public profile information (Name, Photo, Bio, Location, Price, Phone Number, and Category) is visible to anyone visiting the Platform.
• With Payment Processors: We share necessary information (e.g., transaction details) with our payment providers (such as M-Pesa or IntaSend) to process your activation fee.
• For Legal Reasons: We may disclose your information if required by law, subpoena, or to protect the safety and rights of our users or the Platform.

4. International Data Transfers

Our servers may be located outside of the Republic of Kenya. By using our Platform, you consent to the transfer of your data to these servers. We will take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy and the DPA.

5. Your Data Protection Rights (Kenya)

Under the Data Protection Act, 2019, you have the following rights regarding your personal data:

• The right to be informed: To be informed of how we use your personal data (which this policy does).
• The right to access: To request copies of your personal data.
• The right to rectification: To request that we correct any information you believe is inaccurate. You can do this at any time via your "My Profile" dashboard.
• The right to erasure: To request that we erase your personal data, under certain conditions (e.g., by deleting your account).
• The right to object to processing: To object to our processing of your personal data, under certain conditions.

To exercise these rights, please contact us at the email address below.

6. Data Security

We use reasonable administrative and technical measures to protect your personal information. However, no electronic transmission over the internet is 100% secure, and we cannot guarantee its absolute security.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@gigfinds.com.

You also have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC) of Kenya if you believe we have infringed on your rights.