Terms of Service for GigFinds
Last Updated: [NOV 2025]
Welcome to GigFinds ("we," "us," "our"). These Terms of Service ("Terms") govern your use of our website, https://gigfinds.com/ (the "Platform"), and the services we provide. By accessing or using our Platform, you agree to be bound by these Terms.
1. Description of Service
GigFinds is a directory platform that connects individuals and businesses ("Clients") with independent service professionals ("Professionals") for short-term gigs.
IMPORTANT: GigFinds is a Venue Only. We are not an employer, labor union, or contractor. We do not hire, endorse, or recommend any Professional, nor do we guarantee the quality, safety, or legality of their services. We are not a party to any transaction or agreement made between Clients and Professionals.
2. User Accounts
Professionals: To be listed, you must create an account. You agree to provide accurate, current, and complete information, including your name, contact details (phone number), bio, and photo. You are responsible for maintaining the confidentiality of your account and password.
Clients: Clients are not required to create an account to browse or contact Professionals but may be required to do so to post reviews.
You agree not to misrepresent your identity or qualifications. We reserve the right to suspend or terminate any account, at our sole discretion, for any reason.
3. Fees and Payments (For Professionals)
Activation Fee: Professionals must pay a non-refundable subscription or activation fee (the "Fee") to have their profile listed and made active on the Platform. This Fee is for the service of being listed on our directory.
No Guarantees: Paying the Fee guarantees your profile will be active and viewable. It does not guarantee you will be hired for any number of gigs.
Payment Disputes (Client/Pro): GigFinds is not involved in the financial transaction between a Client and a Pro. We do not process payments for gigs, take a commission, or handle disputes. All payment negotiations and disputes are strictly between the Client and the Professional.
4. Refund Policy
All Fees paid by Professionals to GigFinds for profile activation or subscription are final, non-refundable, and non-transferable, regardless of whether the Professional is hired for gigs or is satisfied with the Platform.
5. Limitation of Liability (CRITICAL)
To the fullest extent permitted by law, GigFinds (including its owners, officers, and employees) shall not be liable for any:
- Damages: Indirect, incidental, special, or consequential damages.
- Losses: Loss of profits, revenue, or data.
- Conduct: Poor performance by a Pro, non-payment by a Client, or any disputes between users.
- Safety: Any injury, theft, or damages that occur during or as a result of a gig.
- Content: Inaccurate information, photos, or bios posted by Professionals.
Clients hire Professionals at their own sole risk. We strongly encourage all users to conduct their own vetting and due diligence before entering into an agreement.
Our total liability to you for any claim arising from these Terms or the Platform is limited to the greater of (a) the amount of fees you paid to us in the 12 months preceding the claim, or (b) fifty U.S. Dollars ($50.00) or its equivalent in KES.
6. User Conduct and Responsibilities
You agree not to:
- Post false, misleading, or fraudulent information.
- Use the Platform for any illegal purpose.
- Harass, stalk, or harm another user.
- Scrape, copy, or duplicate platform data or content without permission.
We reserve the right to remove any content or terminate any account that violates these terms.
7. Governing Law
These Terms shall be governed by the laws of the Republic of Kenya. You agree to submit to the exclusive jurisdiction of the courts located in Nairobi, Kenya to resolve any legal matter.
8. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of changes by posting the new Terms on this page.
9. Contact Us
If you have any questions about these Terms, please contact us at legal@gigfinds.com.